Who we are
Our website address is: http://phalamrit.com.
1. Introduction
Welcome to phalamrit.com, operated by Shaw Ventures and its affiliates (“we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your use of the Platform. By accessing or using our services, you agree to comply with these Terms, our Privacy Policy, and applicable laws of India. If you do not agree, please stop using the Platform.
2. Eligibility
- You must be at least 18 years old to purchase products or services.
- By using the Platform, you confirm that you have the legal capacity to enter into binding contracts under Indian law.
3. Products & Services
- All products listed are subject to availability.
- Prices, offers, and descriptions may change without prior notice.
- We may discontinue or modify products at any time to improve service.
4. Orders & Payments
- Orders placed on the Platform require acceptance and confirmation.
- Payments must be made through authorized gateways.
- If a third‑party payment provider fails, we are not responsible for delays.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics.
- Risk of loss transfers to you once delivery is completed.
- We are not liable for delays caused by courier services or external factors.
6. Returns & Refunds
- Returns and refunds follow our Refund Policy.
- Products must be returned unused, in original condition, and with intact packaging.
- Refunds will be processed within the timelines specified.
7. User Responsibilities
- You agree not to misuse the Platform, including hacking, fraud, or disruption.
- You are responsible for keeping your account credentials secure.
- Misuse may result in suspension or termination of your account.
8. Intellectual Property
- All content, trademarks, logos, and designs belong to Shaw Ventures or its licensors.
- You may not copy, reproduce, or distribute content without written consent.
9. Limitation of Liability
- We are not liable for indirect or consequential damages from Platform use.
- Our liability is limited to the value of the product purchased.
10. Governing Law & Jurisdiction
- These Terms are governed by the laws of India.
- Any disputes will be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.
11. Changes to Terms
Continued use of the Platform after updates means you accept the revised Terms.
We may update these Terms periodically.
Significant changes will be communicated as required by law.